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Introduction
Wix Bookings is a powerful tool that allows businesses to accept online bookings, manage appointments, and collect payments directly from their websites. Whether you’re a consultant, fitness coach, or service provider, setting up Wix Bookings can streamline your scheduling process and improve customer experience. This step-by-step guide will walk you through how to set it up and start managing your bookings efficiently.
Step 1: Add Wix Bookings to Your Site
Log in to your Wix account and navigate to the Dashboard of your site.
Click on “App Market” from the left-side menu.
Search for “Wix Bookings” in the App Market.
Click “Add to Site” to install the app.
Tip: If you’re building your website from scratch, it’s easier to integrate Wix Bookings early on and plan your pages accordingly.
Step 2: Set Up Services and Appointments
After installing Wix Bookings, follow these steps to add your services:
From the dashboard, click “Bookings” → “Services.”
Click “Add a New Service.”
Choose the type of service:
One-on-One: Individual sessions with clients.
Group Sessions: Classes or workshops for multiple attendees.
Course: Multi-session classes over several dates.
Add details for your service:
Service Name and Description
Duration and Price
Location (In-person, Zoom, or phone)
Tip: Be clear with service descriptions to set client expectations and avoid cancellations.
Step 3: Set Up Your Booking Calendar
Go to Bookings → Settings → Calendar Settings.
Choose your business hours and availability.
Set buffer times between appointments to avoid back-to-back meetings.
Enable time zone detection so clients see available times in their time zone.
Assign bookings to specific staff members if you have multiple team members.
Step 4: Integrate Payment Options
From your dashboard, go to Bookings → Settings → Payments.
Connect a payment gateway (Wix Payments, Stripe, or PayPal).
Enable upfront payments or partial deposits for services.
Optionally, add discounts or coupons to encourage bookings.
Tip: Collecting payments during booking reduces no-shows and ensures a smooth transaction.
Step 5: Customize Your Booking Page
Click “Edit Site” from the dashboard to open your Wix Editor.
Add a Bookings Page to your site or create a dedicated section on an existing page.
Customize the look and feel of your booking page to match your brand.
Adjust colors, fonts, and layouts.
Add your logo and other branding elements.
Preview the page on both desktop and mobile to ensure a seamless experience.
Tip: Use the “Book Now” button prominently throughout your site (e.g., in the header or as a CTA) to encourage bookings.
Step 6: Enable Notifications and Reminders
Go to Bookings → Settings → Notifications.
Enable automatic email and SMS reminders for clients and staff.
Customize notification templates to align with your brand voice.
Tip: Sending reminders reduces no-shows and helps clients prepare for their appointments.
Step 7: Test the Booking Process
Before launching your site, it’s crucial to test your booking flow.
Open your website as a visitor.
Try booking a service and completing the payment process.
Check if notifications are received correctly by both you and the client.
Verify that your calendar reflects the booked appointment.
Step 8: Launch and Monitor Your Bookings
Once you’re satisfied with the setup, publish your site.
Monitor bookings from the Bookings Dashboard to manage your schedule.
Use Wix’s analytics tools to track bookings and adjust your services based on demand.
Consider running promotional campaigns to drive traffic to your booking page.
Tip: Promote your booking page on social media, newsletters, and Google Business to attract more clients.
Bonus: Adding Extra Features to Your Wix Bookings
Zoom Integration: Offer virtual appointments by connecting your Zoom account.
Membership Plans: Create exclusive services for members only.
Packages and Bundles: Sell multi-session packages to encourage repeat bookings.
Coupons and Discounts: Create promo codes to attract new clients.
Afterword
Setting up Wix Bookings on your website gives you a powerful way to manage appointments and payments seamlessly. Whether you offer in-person or virtual services, Wix Bookings provides the flexibility and customization you need. Follow these steps, and you’ll be on your way to streamlining your booking process and delivering a smooth experience for your clients.
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